Contract Kung-Fu

So a few weeks ago i was driving in my car when the check engine light came on. I didn't think much about it. The next day i went to AutoZone to have the error code read for free. The results didn't help much, "clutch solenoid." So i Googled the answer but every website that i found said that you had to take it into the dealership. *sigh*

So i brought it into the dealership and paid the $47.50 diagnostic fee. After hours of them tearing apart my engine the conclusion was that my car needed the transmission replaced.

The error was a faulty part inside of the transmission. Far above any grease monkey work i've done.



The positive side is that when i bought my car 2.5 years ago i purchased an extended warranty, which wasn't cheap. So i let them know and they called the warranty company to get the ball rolling.

They called me back the next day saying that they were still waiting to hear back...

day two....still waiting to hear back.

Finally they came back on the 3rd day with 3 options. (Keep in mind that my car currently has about 89,700 miles on it.)

1) Pay the $100 deductible = Used transmission with 82,000 miles on it.
2) Pay the $100 deductible + $150 = Used transmission with 44,000 miles on it.
3) Pay the $100 deductible + $1,000 = New transmission.

The options were less then exciting for me. So i called the dealership and asked for a copy of my warranty contract. After about 1.5 weeks i finally got it.

I read it over and over....and....i had some questions. It didn't say anywhere in the contract that they could use a used transmission. In fact, it stated that the warranty was an extension of the manufacturer warranty, in this case, Hyundai. As far as i know the Hyundai warranty rocks! and i was positive that under the Hyundai warranty that i would get at least option 3 above.

So i called the dealership and asked to speak with them in person about the questions i had with the contract. I went in, did some of my contract Kung-Fu, explained everything to them and they said, "you're right."

So i ended up with option 4 which is pay the $100 deductible = NEW TRANSMISSION!

Boh-yah!

So my car is currently in the hospital and i have a loaner until it is finished.

I was pretty excited about the end result.